Privacy policy

Last updated: September 16, 2026

This Privacy Policy explains how 1001738631 ONTARIO INC., operating as Tuftina ("we", "us", or "our"), handles personal information when you visit our store, place an order, or contact us. For privacy enquiries and requests, contact contact@Tuftina.com.

Information we collect and where it comes from

  • Information you provide: your name, email address, telephone number when supplied, billing and shipping addresses, order details, and the contents of messages or return requests.
  • Transaction information: payment status, transaction references, and information needed to process orders and refunds. Payment providers handle payment credentials through checkout; please do not email full card numbers.
  • Information collected through the store: IP address, browser and device information, pages viewed, interactions, referral information, and cookie or similar identifiers, depending on the technologies enabled and your applicable choices.
  • Information from providers: order, payment, delivery, and technical information supplied by Shopify and providers involved in completing or supporting your purchase.

How we use information

We use information to operate the store; process payments, orders, deliveries, returns, and refunds; communicate with you; answer enquiries; maintain business records; protect against fraud and misuse; and meet legal obligations. Where analytics or advertising tools are enabled, information may also help us understand store use and measure advertising, subject to applicable consent and opt-out requirements.

How information is shared

Information is shared as needed with Shopify as our ecommerce platform, payment providers, fulfilment and shipping providers, and service providers supporting store operations and customer communications. If analytics or advertising integrations are enabled, relevant information may also be shared with those partners as described below. We may disclose information when required by law, to address fraud or security concerns, or in connection with a business transfer subject to applicable safeguards.

AppLovin and advertising technologies

When enabled on this store, AppLovin is a third party that collects information through pixels, cookies, scripts, or related integrations. Information shared with AppLovin may include device and browser information, IP addresses, online identifiers, page interactions, and permitted transaction information. AppLovin may use this information for advertising delivery, measurement, attribution, analytics, and fraud prevention, in accordance with applicable choices and its own privacy policy.

For more information about AppLovin’s collection and use of your information visit: https://legal.applovin.com/privacy/.

Sensitive personal information and children's data must not be sent to AppLovin. Please do not include health information or other sensitive information in optional order notes or advertising-related forms.

Cookies and your choices

Cookies and similar technologies support functions such as remembering cart contents and maintaining the shopping session. Optional analytics and advertising technologies are subject to the consent or opt-out requirements that apply to you. Where a consent banner or preference control is provided, you can use it to accept or reject optional technologies and change your choices. Browser settings can also restrict cookies, although some store functions may be affected.

Depending on your location, you may have a right to opt out of the sale or sharing of personal information or its use for targeted advertising, or to withdraw consent. Contact contact@Tuftina.com to exercise applicable rights. Recognized browser opt-out signals, including Global Privacy Control, must be handled where legally required. A cookie setting or email request does not necessarily communicate every preference to every third party.

Your privacy rights

Depending on applicable law, you may request access to, correction of, deletion of, or a copy of your personal information, or object to or restrict certain uses. To make a request, email contact@Tuftina.com and describe the right you wish to exercise. We may ask for information reasonably necessary to verify your identity or an authorized representative's authority. We respond within applicable legal time limits, subject to lawful exceptions such as records needed for tax, fraud prevention, or legal claims.

You may also have the right to complain to a relevant privacy authority. Exercising applicable privacy rights will not result in unlawful discrimination.

Retention, international processing, and security

We retain personal information for as long as reasonably needed for the purposes described above, including order support, recordkeeping, legal obligations, and resolving disputes. Retention depends on the type of information and applicable requirements.

Shopify and other providers may process information outside your province or country, where privacy laws may differ. Transfers are subject to protections required by applicable law. Reasonable safeguards help protect information, but no method of storage or transmission is completely secure.

Children

Purchases should be made by a person with legal capacity to enter into a contract. If you believe a child has provided personal information inappropriately, please contact us so we can review and address it. AppLovin integrations must not be used in connection with children as defined by applicable law.

Changes and contact

We may update this policy to reflect changes to the store, our practices, or legal requirements. The date above identifies the latest revision, and additional notice will be provided where required. Contact contact@Tuftina.com with questions about this policy or our handling of personal information.